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Cancelling and you will Substitution Cards, Switching Their PIN

  • For many who pay your bank card balance entirely per month by the due date.
  • For folks who afford the minimum matter each month from the owed time, you could potentially end later payment charges.

Charge Disputes

It’s also possible to talk to our very own Virtual assistant or Live Speak broker at the or call us at the 1800 339 6963 otherwise (65) 6339 6963 regarding to another country. We’re going to demand a beneficial recovery of the fees slip and you will mail they to you to own confirmation. This could take out-of 5 to 9 months and you may costs S$5.00 for every content.

Imagine if I am aware I did not generate a transaction on my declaration – otherwise that it’s to your wrong matter?

You can call our twenty four-hr Customer support Centre at the 1800 339 6963 otherwise (65) 6339 6963 out-of to another country to join up your own conflict.

If your debit or mastercard try lost or taken, you really need to report it immediately. We shall cancel they and plan another credit to you personally.

When you report that their credit are lost or stolen, you would not be responsible for any fake transactions on your own forgotten or taken credit ever since your notify you:

Visit our very own Notes Electronic Services Web page in the go.dbs/sg-digitalservices so you’re able to block and change your cards. Instead, you can even phone call the Support service Heart at 1800 339 6963 otherwise (65) 6339 6963 from overseas.

There’s no need supply a reason however, please tend to be your cards account matter & signature therefore we is also terminate they. Our address is:

To possess coverage grounds, excite cut for every card in half and you may discard her or him upright away. In the event that discover a great stability kept, their month-to-month report will stay provided for you up until full fee has been made.

See all of our Notes Electronic Attributes Web page from the wade.dbs/sg-digitalservices to replace their cards. Instead, you can call all of our twenty-four-hour Customer care Heart for the 1800 111 1111 otherwise (65) 6327 2265 out-of to another country in order to request for a replacement card.

  • DBS/POSB Sites Banking:Login to help you Internet sites Financial >> Notes >> Reset Credit PIN
  • DBS/POSB Digibank app:Login in order to Digibank Application >> Cards Characteristics >> Reset Cards PIN
  • Unless you enjoys Websites otherwise Cellular Financial, you might reset right here.

Upgrading otherwise Switching Cards

Yes – if you stay with a similar cards. Particularly you can change from Visa to help you Visa Silver or Visa Precious metal. Merely let us know. Were your card account number, signature and duplicates of the most recent earnings files (Tax Observe out-of Analysis, IR8A, good computerised payslip otherwise employer’s page). In case it is approved, your new credit would be with you within this 14 days.

Yes, however, since the for every cards have different conditions you have to pertain once again. It’s your decision whether we would like to cancel your old card otherwise ensure that it it is.

Pay day loan and Funds Transfer

A cash loan percentage of 8% of one’s number withdrawn otherwise S$, any kind of try higher, will be levied for each Payday loan deal generated in your card account. On top of that, Payday loan prevalent interest rate of twenty eight% p.a great. (at the mercy of compounding in case your charge aren’t reduced in full) into matter taken, chargeable each day from the day out of withdrawal until receipt off https://paydayloansmissouri.org/cities/rolla/ full fee (lowest charge of S$2.50) have a tendency to pertain.

Toward DBS Finance Transfer System, you could import the balance from other banks’ credit cards otherwise personal lines of credit on DBS charge card.

To help you demand a resources Import, only finish the Finance Import Setting. Print they and you may post they to you having copies of most other banks’ statements while spending with other financial institutions, particularly Citibank, UOB, OCBC, an such like. We will inform you the applying position through send.

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