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National Debt Relief Review
National Debt Relief can help you pay off your debts for less than the amount you owe
By Holly Johnson
Updated January 13, 2023
Review by Margaret James
Facts verified by Katrina Munichiello
We only recommend the best products through an independent review process, and advertisers do not influence our choices. We may receive compensation for visiting our partners that we recommend. Read our advertiser disclosure for more info.
National Debt Relief logo
Investopedia’s Rating 4.6
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Our Take
National Debt Relief is a highly rated debt relief firm that offers a free consultation with debt counsellors who can aid. Founded in 2009, this firm assists consumers in settling their debts for less than they are owed. Our independent evaluation of debt relief businesses, National Debt Relief earned the highest ranking as «best all-around.»
Pros & Cons
Important Takeaways
Company Overview
Pros
No upfront settlement costs
Free consultation is available to help you compare your options
Client portal allows you to track your progress in real-time
Cons
Charges can reach as high as 25% of the amount you settle debt
There is no mobile app that works with the program.
National Debt Relief logo
overall rating 4.6
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Table of Contents
Pros Explained
Cons Explained
The types of debt addressed
Client Onboarding
Customer Service
Company Reputation
Average Amount of Relief
Average Time for Relief
Cost
The Competitor
Final Verdict
Methodology
National Debt Relief is a business that offers relief through an approach known as debt settlement. The goal of this process is to assist consumers in getting out of debt. Through the process of debt settlement, it’s possible to put an amount in a savings account every month until you’re able «settle» the debt for less than you are owed.
You’ll be paying National Debt Relief a percentage of the debts that they settle, but only after you get results. This firm claims that even after accounting for their costs, customers save between 30% to 50% of their original debt by the time the process is complete.
A no-cost consultation will aid you in deciding whether debt settlement is the right choice for you.
Debt settlement could cause harm to your credit score as you stop paying the debts you owe during your program. Be sure to understand the benefits and drawbacks of debt settlement before you take action, and then compare with several debt relief firms before making a decision.
Pros Explained
There are no upfront settlement costs There are no upfront fees for settlement. National Debt Relief, you only pay when you achieve results. Fees are charged as an amount of the debt that is settled, and only once the negotiation is completed.
A free consultation will help you compare your options: You are able to phone National Debt Relief to speak with a debt counselor at no cost. The consultation will give you the chance to discuss your questions and determine whether debt settlement is the right choice for you.
Client portal allows you to track your progress in real-time: Unlike some other debt relief agencies, National Debt Relief has an online client portal that allows you to monitor your program and follow the process of settling your debt anytime of the day or night.
Pros and Cons explained
The fees can be up to 25% of your settled debt: Some of the debt relief companies we have independently researched offer fees at a lower proportion as National Debt Relief.
The mobile app isn’t available with the program: While National Debt Relief does have an online client portal, this debt relief company doesn’t offer an app on mobile which lets you monitor your debt settlement plan while on the move.
The types of debt addressed
National Debt Relief aims to assist consumers in paying off unsecured debts, which include all debt that is not secured by collateral. The good news is that this organization offers a debt qualification page on their website where they provide a list of debts that qualify and do not meet the criteria for. The principal types of debt they handle are highlighted below.
Credit card debt
If you’re in debt on a traditional credit card or a merchant credit card National Debt Relief can assist you in settling for less than what you are owed. This is the case for the most popular credit cards such as American Express, Visa, or Discover as well as co-branded cards from retailers like Kohl’s or Sears.
Personal loans and payday loans
You can also negotiate with and settle any personal debt you have, including personal loans from an online or bank or payday loans. Installment loans can also qualify.
Business debts
Business debts can be negotiated and settled at a lower rate than what you are owed now. National Debt Relief says these loans must be unsecured, and they prefer to to negotiate debts for companies that have already been shut down.
Medical bills that are not paid
National Debt Relief can also assist you in paying less than you owe toward your medical bills. Negotiations can be completed successfully by working with hospitals, doctor’s offices, and other medical providers.
Back rent
If you are in arrears with the rent you pay, then you may be capable of negotiating the amount due in arrears. But, you’re able to negotiate this debt if you have ceased to be living in the same area as.
Private student loans
It is also possible to settle debt linked by private loans for less than your total balance. Take note you that federal student loans are not eligible for debt settlement.
You can combine multiple types of debt into a settlement plan. If you’re in debt from medical bills, and other business debts, for instance, National Debt Relief can help you pay them all during your program.
Client Onboarding
Getting started with National Debt Relief requires you to make an appointment for a complimentary consultation. In this meeting with a debt counselor, you can talk over your financial situation and circumstances before determining the time frame your debt settlement process might take and the amount you could save.
National Debt Relief states that you have to be in debt of at least $7,500 to be eligible for their program. You also need to not be «several months behind on your payments» since creditors won’t be enticed to negotiate if you’re current on your payments.
If you aren’t able to pay off enough debt to qualify for the debt settlement program, you can look into other options , such as credit counseling, program for managing debt (DMPs), or the debt consolidation loans.
Customer Service
The benefit of working with a debt relief company is that they know debt collection regulations and rules in and out. For example, National Debt Relief states their expert debt counselors and experts are able to assist you with the Fair Credit Reporting Act, the Fair Credit Billing Act, and the Fair Debt Collection Practices Act as you settle your debt.
This company offers customers with customer service via email and telephone. If you need a free debt consultation, you can make a call to talk with an adviser every day from 8 a.m. until midnight EST and also on Saturdays from 10 a.m. until 10 p.m. Existing customers can contact us for phone assistance Monday through Friday from 10 a.m. to 8 p.m.
National Debt Relief doesn’t offer a mobile app or online chat service which means there are less ways to reach out for help than some providers offer. However, their numerous positive reviews from customers boast of prompt response time and their willingness to assist.
Company Reputation
The field of debt relief is not without its share of scams, which is why it is important to investigate businesses before signing to their services. One method to conduct this research is to use the Consumer Financial Protection Bureau (CFPB) database, which lets you search for user complaints among companies offering debt settlement.
This company has an average of 4.7 out five stars, based on nearly 35,000 reviews posted by users on Trustpilot.
Due to their outstanding reviews and third-party ratings, National Debt Relief received the highest marks on reputation and reputation among our study.
If you are unhappy regarding the services provided by an organization for debt relief You can submit a complaint to the FTC or call 877 FTC-HELP.
Average Relief Amount
National Debt Relief states that the amount you will save is dependent on a wide range of elements. However, the majority of people save 30% to 50% off of their original debt amounts, and those savings can be realized after taking into account the costs you have to pay for the credit settlement plan.
Average Time for Relief
Debt settlement via National Debt Relief should take between 24 to 48 months, which is average among other companies. The time needed to complete your program can differ based on the amount you owe, the amount you are able to save each month, as well as other factors such as how willing creditors are to negotiate.
Cost
National Debt Relief says their average client pays a cost between 15 and 25 percent of the total amount of debt that they have enrolled within their programs. The fee is only due after the results have been achieved and debt has been settled at a lower rate than the original amount.
The general consensus is that their fee percentage is generally on level with industry averages.
The Competition
Accredited National Debt Relief Debt Relief
Year of the Year 2009Year of Inception: 2009
Accreditation — Accredited by the American Fair Credit Council (AFCC)
Accredited by the International Association of Professional Debt Arbitrators (IAPDA) — Accredited with the American Fair Credit Council (AFCC)
Not accredited by IAPDA. International Association of Professional Debt Arbitrators (IAPDA)
Services AvailableDebt settlement Debt settlement
Customer Service TouchpointsFree consultation; Telephone and email customer service Online client portal Free consultation; Telephone and email customer service
Fee No upfront fees pay 15% to 25 percent of your debtThere are no upfront costs; pay 15 percent to 25% of your debt
Average Program Time24 to 48 months24 to 48 months
We chose to compare top-rated National Debt Relief to Accredited Debt Relief Accredited Debt Relief, a debt relief firm that received the second-highest ranking in our study. Both companies received excellent rankings from Investopedia based on their customer service, business reputation, their fees, and the services provided. Further, they both offer the same program length of 24 to 48 months. Both provide a no-cost consultation as well as fees that fall between 15% and 25% of your settled debts.
With that being said, National Debt Relief stands apart because of the fact that it has IAPDA accreditation. National Debt Relief also offers a helpful online portal that lets customers oversee their program and track their progress at any point of the day or night.
Final Verdict
At the end of the day, there is no debt relief company that we’d recommend higher then National Debt Relief due to its company excellence, cost and charges, and its excellent customer service. National Debt Relief scored an average score in the range of 4.63 out of 5 possible stars in our study, while the average company only scored 3.56.
If you’ve got at minimum $7,500 in unpaid debt you’d like to pay off, you should call National Debt Relief for a free consultation. There are no upfront fees to pay, and you’ll be able to determine whether debt settlement is the right choice with no commitment.
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How We Review Debt Relief Companies
Investopedia completed an independent study that compared fifteen debt relief companies based on its customer support, their company reputation and rankings in terms of product offerings, pricing and transparency. We searched for debt relief firms that have good reviews and customer testimonials, as well as customer access to service, and crucial information regarding their plans that are readily available on the internet, in addition to firms with excellent rankings from third party sources.
Ultimately, National Debt Relief scored the highest score of 4.63 out five stars in our rankings and earned them the top spot as «best in all.»
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