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How to use Vroom to buy a car Advertiser Disclosure Advertiser Disclosure We are an independent, advertising-supported comparison service. Our mission is to help you make better financial choices by providing you with interactive tools and financial calculators as well as publishing objective and unique content, by enabling you to conduct your own research and compare data for free and help you make sound financial decisions. Bankrate has partnerships with issuers such as, but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover. How We Earn Money The deals that are advertised on this site are from companies that pay us. This compensation could affect how and where products appear on this website, for example for instance, the order in which they appear in the listing categories and other categories, unless prohibited by law for our mortgage, home equity and other home lending products. However, this compensation will have no impact on the information we provide, or the reviews you see on this site. We do not contain the vast array of companies or financial offerings that could be accessible to you.
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6 minutes read. Published October 24, 2022
Authored by Rebecca Betterton Written by Auto Loans Reporter
Rebecca Betterton is the auto loans reporter for Bankrate. She has a specialization in helping readers with the ins and outs of securely taking out loans to purchase an automobile.
Editor: Rhys Subitch Edited by Auto loans editor
Rhys has been writing and editing for Bankrate since late 2021. They are passionate about helping readers gain the confidence to take control of their finances through providing clear, well-researched information that breaks down complicated topics into bite-sized pieces.
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Over the last few years, the ease of online shopping has entered the business of , and the convenience of purchasing a car from the comfort of home is hard to beat. Vroom, a website that sells used vehicles, is one of many options now available. The purpose of Vroom is making the procedure easy and simple. The simplicity of the process comes with an extended than normal return period as well as the option of financing but it also means a lesser choice of vehicles and limited state availability. If you are considering selling your car or buying your next set of wheels with Vroom, first understand the process to ensure you get the most value for your bargain. Illustration from Bankrate. What you can expect when purchasing a car through Vroom Like its competitor on the internet , Vroom has an online showroom with a variety of cars to choose from. All of these vehicles have received an CarFax stamp of approval with additional used vehicles added every week. The entire process from ordering to delivery can be completed completely online, so there’s no stress in the dealer lot. But the haggle-free experience does mean fixed prices and no chance to negotiate for a higher price. How to buy an automobile using Vroom The Vroom car buying process from searching to delivery is completed completely online, and is done in just a few easy steps. You can shop online for a car To start the car buying you simply need to input your zip number on our main webpage, where you can search through the hundreds of low-mileage vehicles and trucks available. After that, you’ll be presented with cars available in your area organized by main categories such as cost, body kind, year or even the features. If you’ve got your sights in a specific car it is easy to look it up. Take a look at several models once you’ve found a few vehicles that interest you, it is possible to take advantage of photos as well as an immersive 360-degree view of your potential purchase. Without the option of a test drive until after signing to the contract, make sure to pay careful attention to offered features and the vehicle’s appearance during this step. For the next step with a specific vehicle just hit on the «get started» button. You’ll be directed to a page to sign in where you can create an account. To make your account you will only need to enter some personal details. You can apply for financing for your vehicle. Vroom does not offer vehicle financing directly however, it has a partnership with a dozen banks and lending partners to facilitate financing for Vroom users. If you choose to with your own bank, or to pay cash upfront or credit card, you can negotiate directly with a specialist for your car. Vroom also offers an option to trade in your vehicle. If you are looking to sell your current vehicle, you just need to contact your car expert with information on it to get an appraisal. After you’ve sorted out how you’ll be paying for your vehicle you must now take the necessary steps to make the car officially yours. Expect a contact from one of our car specialists who will share a secure link to upload a photo of your driver’s licence along with evidence of insurance. Next, you will place an refundable deposit which will hold the vehicle for 72 hours. The amount is different for each vehicle but it locks the car as yours. Depending on the specifics of your purchase Vroom will either overnight the necessary paperwork or email it to you to e-sign. It is crucial that you sign the paperwork at least 24 hours prior to the date. Get the vehicle delivered Once the paperwork is signed you will be called via an agent from the Vroom delivery support team. They will keep you updated throughout the delivery process that can take 10 to 14 days following purchase. Your exact cost for delivery will differ based upon the region you live in. However, you should be prepared for a few fees to deliver. The estimated fee for delivery is $2,999. The vehicle can be delivered to your house or a convenient location nearby. After the vehicle is delivered, you’ll have a whole time or approximately 250 miles in which to decide whether or not you’d like to keep the vehicle. Remember that even though you will be refunded the purchase price, other costs accrued will not be refunded. Bankrate tip
The Vroom vehicle will be delivered with temporary tags, so make certain to be on the lookout for the next arrival to make the car entirely yours.
What should you be expecting when selling a car using Vroom Vroom doesn’t just offer used car purchases, but it also has a program that enables you to sell your car directly to them — vehicle pickup included. Like the car buying process it can be done entirely online. The main selling point to using Vroom to sell your vehicle is the ease of use. You could get a better offer outside of the online business, however the convenience of pickup via contactless technology could be worth a slightly lower sale price. How to sell a car with Vroom Selling your vehicle to Vroom requires only two steps, which require you to give some details about the car, make arrangements for pickup and get paid. To determine the value of your vehicle, as with most selling scenarios you’ll need to provide some basic information on your car. On Vroom’s main selling page you’ll need to enter your license plate number , as well as state. According to the site it could take just two minutes to receive an initial appraisal. This number is based on Vroom’s own buying system, which is built off data from similar transactions. The price offered is valid for one two-week period or for 250 miles. Verify vehicle information If you agree to the price offered and wish to take the next steps you must upload information about yourself and your car. This includes photographs of your ID photo registration, title, and the odometer. Arrange for vehicle pickup You will be contact by the Vroom team to make arrangements for your car to be picked up right from your driveway or a convenient location nearby. When pickup confirmation has been received, you will be paid by the method in the form of direct deposits or cheque sent by mail. The pros and cons of Vroom Buying or selling through Vroom is a great option for drivers looking to stay clear of dealerships, however it could also offer lower pricing on both sides So, weigh the advantages and disadvantages. Advantages to Vroom The most significant advantage of Vroom comes down to convenience. Buying your next vehicle or selling your vehicle online with the ability to have your new wheels delivered to your door is an appealing possibility. In addition to the convenience of selling and purchasing online, Vroom also offers additional protection with every purchase. In particular, the cars of Vroom carry a 90-day limited warranty that can, according to its website, reduce the cost that arise from mechanical breakdown, repairs, parts and labor. Secondly, Vroom offers one year of roadside assistance with every the purchase of a car. While most lenders have similar insurance programs, the assistance from Vroom is a nice perk. The drawbacks of Vroom Although selling your vehicle to Vroom offers the convenience is not available when selling your car privately, you likely will not make as much money. When you deal with a private seller , you are the sole buyer of the deal. When working with Vroom — as well as any of the other car sales company — there are many moving pieces that must be paid as well. Additionally, drivers looking to buy with Vroom will be met with high fees and less-than-competitive financing rates. Although Vroom has a relationship with a variety of lenders, none of them cater to those with poor credit. If you decide to purchase through Vroom look elsewhere. One of the biggest drawbacks of Vroom is that they sell pre-owned vehicles. While purchasing a car can be a good option for some drivers, if are looking for a new car , then Vroom isn’t the right choice for you. Vroom reviews Vroom A majority the reviews about Vroom’s services as well as overall customer experience is negative. The most notable is that the company’s Better Business Bureau accreditation has been taken away, leaving it with an F rating. The BBB outlined primary complaints as consumers receiving vehicles that were different from photos on the internet or delayed delivery. There were also concerns about delivery drivers who threatened to harm. Unfortunately it appears that the BBB isn’t the sole company warning drivers. Trustpilot scores Vroom as «bad» by giving it 1.2 stars. As recent as July 2022 cite similar issues with delayed delivery and unknown mechanical problems. While it is the case that many lending or selling sites have negative reviews on the internet, they are more intense than normal. Carvana for instance, holds an 3.7 Trustpilot ranking — while not perfect, the average score is much less worrisome than the one Vroom offers. What can you do to ensure you get the most efficient vehicle using Vroom To maximize the benefits of what Vroom has to offer it is crucial to do some research outside of the online showroom using sources such as Edmunds or Kelley Blue Book to get more honest reviews of the car you are considering. You should also bring the car to an expert mechanic immediately after it has been delivered. To get the most favorable financing rate, be certain to go outside of Vroom to secure the best rate. And if you are looking to sell your vehicle to Vroom it is advisable to first explore or direct an auto dealer to make sure you’re not losing potential money made. Do I want to purchase my next car from Vroom? Ultimately, the system that Vroom has implemented to sell or buy is attractive due primarily to its frictionless delivery and fully online process. However, with the revoked BBB accreditation and most online feedback being negative, you should be cautiously when you make the decision to purchase or sell with Vroom.
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Authored by Auto Loans Reporter
Rebecca Betterton is the auto loans reporter for Bankrate. She has a specialization in helping readers with the details of taking out loans to purchase an automobile.
Edited by Rhys Subitch Edited by Auto loans editor
Rhys has been editing and writing for Bankrate since late 2021. They are passionate about helping readers gain confidence to control their finances by providing concise, well-researched and well-researched content that breaks down otherwise complex topics into manageable bites.
Auto loans editor
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