'FCA's new Consumer Duty will force firms to treat customers better'

The FCA’s Sheldon Mills says too many firms aren’t considering their customers’ needs when designing and selling products This week, City regulator the Financial Conduct Authority announced its new Consumer Duty — a set of rules which it says will force companies to provide a better and fairer service to customers. Sheldon Mills, executive director…

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The number of qualified GPs has dropped to its lowest level on record and just one in four family doctors work full time, according to official data that highlights the ‘catastrophic’ crisis in general practice

The number of qualified GPs has dropped to its lowest level on record and just one in four family doctors work full time, according to official data that highlights the ‘catastrophic’ crisis in general practice. There were around 27,500 fully-qualified, permanent family doctors working for  England last month, down from about 28,000 in June 2021 and…

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